With that, the support team can look through NI's internal database for purchase histories. Provide them with information about the original purchaser and company. If the serial number of the NI product is not found after trying the suitable methods, contact NI support. Label on the anti-static bag where the hardware has been shipped in.įor reference, the image below illustrates where the serial number for a PCI Board, a PXI Controller, a PXI Chassis and a USB device would be located.Sticker located directly on an IC on the board of many PXI cards.Label adhered directly on the hardware itself.NI hardware serial numbers are located on a:.NI cable serial numbers typically consist of nine (9) numbers located beneath the Model Number on the cable itself.NI hardware serial numbers typically consist of six (6) alphanumeric values.